Our Services
ICBC Counselling in New Westminster
Our Registered Clinical Counsellors (RCC) at Mind Matters Counsellling can help you recover from the psychological impacts of your collision. Book your session today for professional ICBC Counselling in New Westminster. Let us help you heal from your trauma and get you feeling confident again.
Direct Billing Available No Out-of-Pocket Costs for Approved Claims.
Common Symptoms After a Motor Vehicle Accident
It is normal to feel “off” after a crash. If you are experiencing any of the following, professional therapy can help:
- 1. Driving Anxiety: Fear of getting back behind the wheel or being a passenger.
- 2. Flashbacks: Intrusive memories or nightmares about the accident.
- 3. Hypervigilance: Feeling constantly "on edge" or easily startled.
- 4. Mood Changes: Increased irritability, sadness, or a sense of hopelessness.
- 5. Sleep Disturbances: Difficulty falling or staying asleep due to racing thoughts.
How to Get Started with ICBC Counselling
Starting your recovery at our New Westminster clinic is simple:
- 1. Bring Your Claim Number: We only need your ICBC claim number and the date of your accident.
- 2. Initial Assessment: Meet with one of our registered clinical counselors to discuss your symptoms and goals.
- 3. Healing Journey: Attend your sessions either in-person in New Westminster or via secure virtual therapy while we handle all the billing directly with ICBC.
Why Choose Mind Matters for ICBC Counselling?
Navigating an ICBC claim can be overwhelming. We simplify the process so you can focus on your mental health.
Direct Billing
We bill ICBC directly. You don’t have to worry about upfront payments or reimbursement paperwork.
No Doctor Referral Needed
You are automatically pre-approved for 12 counselling sessions within the first 12 weeks of your accident.
Trauma-Informed Experts
Our team uses evidence-based modalities like CBT, DBT and EFT to help you process the aftermath of the accident and work with driving anxiety, and depression.
Multilingual Support
We offer sessions in English, Hindi, Punjabi, Urdu, and Gujarati, ensuring you can process your experience in the language you are most comfortable with.
Book Your New Westminster ICBC Appointment Today
Don’t let the trauma of an accident define your future. Visit our clinic at 550 6th Street #240 or book a virtual session today.
Our Clinical Approach to Trauma Recovery
We don’t just talk; we use proven clinical techniques to help your nervous system reset.
Cognitive Behavioural Therapy (CBT)
CBT helps you identify and reframe unhelpful thought patterns that often develop after a motor vehicle accident, such as fear, self blame, or constant worry. By changing how you think, CBT supports emotional regulation, confidence, and safer driving related responses.
Dialectical Behaviour Therapy (DBT)
DBT focuses on emotional balance and coping skills. It helps manage intense emotions, panic reactions, and stress responses following trauma. Through mindfulness, distress tolerance, and emotional regulation techniques, DBT supports stability and daily functioning.
Somatic Therapy
Somatic therapy works with the body’s nervous system to release stored trauma. Instead of focusing only on thoughts, this approach helps you reconnect with physical sensations, reduce hypervigilance, and restore a sense of safety in your body after an accident.
Frequently Asked Questions
How many ICBC counselling sessions am I entitled to?
Under current BC regulations, you are automatically entitled to 12 counselling sessions within 12 weeks of your accident date. If you require more support after these sessions, our RCCs will submit a recovery plan to ICBC to request additional funding on your behalf.
Is there a cost for ICBC counselling in New Westminster?
At Mind Matters Counsellling, we bill ICBC at their standard rate. In most cases, there is no user fee or out-of-pocket cost for the client, provided the claim is active and within the 12-week window.
Can I see a counsellor if my accident was months ago?
Yes. If your accident was more than 12 weeks ago, you can still access counselling. We will simply need to contact your ICBC claim adjuster to seek a brief authorization before we begin.
Can family members attend counselling sessions with me?
In some cases, joint or family sessions may be beneficial, especially when the accident has impacted relationships. This can be discussed during your initial assessment with your counsellor.
How quickly can I start ICBC counselling after my accident?
You can begin counselling as soon as you have an ICBC claim number. Early intervention often helps reduce long term emotional and psychological impacts.
