Counselling & Psychotherapy in New Westminster

Connect . Heal . Thrive.

Welcome to Mind Matters Counsellling

Welcome to Mind Matters Counsellling, where your mental health matters the most. Mind Matters Counsellling is a professional counselling practice located in New Westminster offering Individual Counselling and Couples Counselling.

Mind Matters Counsellling is a team of Registered Clinical Counsellors (RCC) offering a safe, confidential and a non-judgmental space to process what you’re going through; learn skills to better cope with life’s challenges; and restore emotional balance.

Meet Your Expert Therapists in New Westminster

We are proud to serve our diverse community with therapy available in English, Hindi, Punjabi, Urdu, and Gujarati

Registered Clinical Counsellor

Works with: Adults, Couples, Families.

Languages: English, Hindi, Punjabi, Urdu

Available: In-person and virtual

Canadian Certified Counsellor

Works with:  Children (5+), Youth, and Adults.

Languages: English and Punjabi

Available: In-person and virtual

Canadian Certified Counsellor

Works with: Adults, Couples, Families.

Languages: English

Available: In-person and virtual

Registered Clinical Counsellor

Works with: Children (5+), Youth, and Adults.

Languages: English, Hindi and Punjabi

Available: In-person and virtual

Registered Clinical Counsellor

Works with: Adults, Couples and Families

Languages: English and Punjabi

Available: In-person and virtual

Our Services

Individual counselling is a safe and supportive space where you can focus on addressing your mental health, wellness, and healing. It is a personalized form of therapy that focuses on your unique needs and concerns, allowing you to process your stressors and develop effective coping mechanisms. Through individual counselling, you can develop greater sense of control over your life.

Individual (50 minutes) : $150

Relationship counselling and relationship therapy provide invaluable support in addressing relational conflicts, emotional wounds, and fears that can affect our connections. By fostering open communication and understanding, these approaches not only strengthen relationships but also enhance anger management, promoting overall happiness and emotional balance.

Couples (50 minutes) :  $200 

ICBC counselling offers supportive and structured care if you’re recovering from a motor vehicle accident. Trauma after an accident can leave you feeling emotionally distressed, overwhelmed and anxious. We understand the psychological impacts following an accident, which is why our team of Registered Clinical Counsellors are here to support you.

Individual (60 minutes) : $150

Direct Billing Available

T&C's apply

Every insurance plan is different and will provide different levels of coverage. If you require coverage for sessions, please contact your plan provider before your first session to ensure that your plan covers sessions with a Registered Clinical Counsellor (RCC), or Canadian Certified Counsellor (CCC).

What Our Clients Say

Posted on Google Google
Amandeep Kaur profile picture
Amandeep Kaur
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I’ve had a really positive experience with Bal Atwal. She creates a safe, non-judgmental space where I feel genuinely heard and understood. Sessions with her have helped me gain clarity, manage my emotions better, and develop self help habits such as Journaling. I truly appreciate the empathy, patience, and practical guidance provided by Bal. Thank you so much.
Posted on Google Google
Harleen profile picture
Harleen
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Bal is an incredibly thoughtful and compassionate therapist. From the very first session, she created a safe, non-judgmental space where I felt truly heard and understood. Bal is patient, insightful, and asks the right questions that really help you reflect and grow. I always leave sessions feeling clearer, supported, and more grounded. I’m genuinely grateful for the work we’ve done together and would highly recommend Bal to anyone looking for a caring and skilled therapist.
Posted on Google Google
Harshim Sachdeva profile picture
Harshim Sachdeva
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I’m so grateful for our time together. I’m leaving these sessions feeling happy, healthy, and confident. Thank you for everything.Thankyou for hearing me out.
Posted on Google Google
vishal minhas profile picture
vishal minhas
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Working with Navreen has been life-changing. She listens without judgment, explain things clearly, and genuinely care. I always leave sessions feeling understood and more confident. I highly suggest Navreen as she is one of the best Counsellor 👌🏻
Posted on Google Google
Jasleen profile picture
Jasleen
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Navreen is a highly knowledgeable and compassionate counselor who creates a safe and supportive environment. She combines empathy with effective strategies that actually work in real life. Her guidance has helped me make meaningful progress, and I genuinely appreciate her dedication and professionalism
Posted on Google Google
Esha Shoker profile picture
Esha Shoker
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Navreen is a caring and culturally informed counselor!
Posted on Google Google
Felipe Alcalá profile picture
Felipe Alcalá
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
My experience with this therapist has been truly life-changing — not just for me, but for my entire family. From the beginning, they offered a space where we felt safe, respected, and truly supported. It wasn’t just about individual healing, but about helping us as a family grow stronger together. What makes them different is how deeply they care. They take time to understand each person, offer calm and clear guidance, and make sure no one feels left behind. Their support goes beyond the sessions — you feel they are truly with you, ready to walk alongside you no matter what you’re facing. They really truly cares about the situation!! Their dedication is personal, not just professional. They’ve helped us navigate emotional challenges, rebuild trust, and find direction again as a family. I trust them completely, and I know that if we ever need support again — whether in everyday life or with institutions or difficult situations — they will be there. We are deeply grateful. If you are looking for someone who will not only help you but stand with you, this is the person you can count on.
Posted on Google Google
Sophia Alcala profile picture
Sophia Alcala
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ I cannot recommend my counsellor highly enough. From the very first session, they created a space that felt safe, supportive, and completely judgment-free. Their empathy, insight, and professionalism have truly made a difference in my life and my families lives. They listen deeply, ask the right questions, and offer thoughtful guidance that has helped me understand myself better and grow through difficult situations. I always leave our sessions feeling lighter, more grounded, and more hopeful. If you're looking for someone compassionate, knowledgeable, and genuinely committed to your well-being, this is the person to see.
Posted on Google Google
Simmi Singh profile picture
Simmi Singh
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had a very positive experience, at Mind Matters Counselling. I was stuck in deep anxious patterns which were affecting my ability have healthy relationships. After a few sessions, I feel a great change. I would highly recommend working with Navreen.
Posted on Google Google
Kamal Panesar profile picture
Kamal Panesar
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Navreen has helped me so much over the past few months and has been incredibly kind and sweet ❤️

Our Articles

What is Cognitive Behavioural Therapy for Anxiety?

What is Cognitive Behavioural Therapy for Anxiety?

Why Does Setting Boundaries With My In-Laws Feel So Wrong?

Why Does Setting Boundaries With My In-Laws Feel So Wrong?

Why Does My Child Get So Angry Over Small Things?

Why Does My Child Get So Angry Over Small Things?Understanding ADHD and Emotional Dysregulation

Frequently Asked Questions

Do you offer direct billing for ICBC and CVAP claims?
Yes. We specialize in supporting individuals recovering from motor vehicle accidents and crime-related trauma. We provide direct billing for both ICBC and the Crime Victim Assistance Program (CVAP) in New Westminster to ensure you can focus entirely on your healing without financial stress.
Mind Matters Counselling is proud to serve the diverse community of the Lower Mainland. Our Registered Clinical Counsellors offer professional therapy in English, Hindi, Punjabi, Urdu, and Gujarati.
Yes, our team consists of highly qualified professionals, including Registered Clinical Counsellors (RCC) and Canadian Certified Counsellors (CCC). Most extended health benefits in British Columbia cover sessions with RCCs; however, we recommend confirming with your specific provider before your first appointment.
Our physical office is located in the uptown of New Westminster at 550 6th Street, Suite #240. For clients who prefer the comfort of their own home or reside elsewhere in British Columbia, we offer secure and confidential virtual therapy sessions.

Our standard rates are $150 for a 60-minute Individual Psychotherapy session and $200 for a 60-minute Couples & Relationship Therapy session.

Flexible Counselling for Your Busy Schedule

We understand that life doesn’t stop at 5 PM. Mind Matters Counselling offers extended evening and weekend appointments in New Westminster to ensure you can access care when it suits you best. From ICBC recovery to multilingual family therapy, we are here to support you 7 days a week.
Evening and weekend slots available.