Our Services

Individual Counselling in New Westminster

Individual counselling session is a safe, supportive, and confidential space where you can focus on your mental health, personal growth, and emotional well-being. At Mind Matters Counsellling, we understand that each person’s journey is unique, and our approach is tailored to your specific needs, experiences, and goals.

Through one-to-one therapy, you have the opportunity to explore your thoughts, feelings, and behaviours in a non-judgmental environment. Our goal is to provide empathy, validation, and guidance so you can navigate challenges, develop healthy coping strategies, and create a life with greater clarity, purpose, and emotional resilience.

In-Person in New Westminster & Secure Virtual Therapy across BC.

Who Can Benefit from Individual therapy?

Individual Therapy in New Westminster is valuable for anyone experiencing stress, emotional challenges, or life transitions, including:

Anxiety and stress

Feeling overwhelmed, worried, or hyper-alert in daily life

Depression & low mood

Struggling with motivation, hopelessness, or sadness

Trauma or past experiences

Processing difficult events and healing emotional wounds

Grief and loss

Navigating the death of a loved one, a breakup, or other significant losses

Relationship challenges

Understanding patterns, improving attachments, and building healthier connections

Neurodivergence

Struggling with ADHD, executive functioning, and emotional regulation

Our Therapeutic Approaches

We don’t believe in a one-size-fits-all approach. Your therapist will collaborate with you to find the modality that resonates most with your goals:

1. Cognitive Behavioural Therapy (CBT): Identifying and reframing the thought patterns that keep you stuck.
2. Dialectical Behavior Therapy (DBT): Learning practical skills to manage intense emotions, navigate relationships, and build balance between acceptance and change.
3. Attachment-Based Therapy: Healing early emotional wounds to improve current relationships.
4. Emotionally Focused Therapy (EFT): Strengthening your emotional awareness and regulation.

Why Choose Individual Therapy at Mind Matters?

Choosing the right therapist in New Westminster is the first step toward lasting change. Our practice is built on clinical excellence and cultural empathy.

Registered Clinical Expertise

Our team consists of RCCs and CCCs who adhere to the highest ethical standards in British Columbia.

Trauma-Informed & Evidence-Based

We integrate proven modalities like CBT, DBT, and IFS to ensure your treatment is effective and empowering.

Extended Availability

We offer evening and weekend appointments to fit the busy schedules of New Westminster and Burnaby professionals.

Multilingual Support

We provide therapy in English, Hindi, Punjabi, Urdu, and Gujarati, ensuring you can express your deepest emotions in the language you know best.

Specialized Support for Neurodivergent Clients

Mind Matters, we provide neurodiversity-affirming therapy. We understand that ADHD and other neurodivergent traits aren’t “problems to be fixed” but unique ways of processing the world.

Start Your Journey in New Westminster

Take the first step toward a more balanced and fulfilling life. Visit our clinic at 550 6th Street #240 New Westminster or connect with us online.

What to Expect in Individual Counselling Session

Each session is typically 50 minutes, providing you with uninterrupted time to focus entirely on your healing and personal growth. You can expect:

A safe and confidential environment where you can share freely

Supportive listening, empathy, and validation from your counsellor

Collaborative exploration of your goals, challenges, and progress

Practical tools and strategies you can apply between sessions

What Our Clients Say

      EXCELLENT  
   Based on 59 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Amandeep Kaur 
 
 
 
 Trustindex verifies that the original source of the review is Google. I’ve had a really positive experience with Bal Atwal. She creates a safe, non-judgmental space where I feel genuinely heard and understood. Sessions with her have helped me gain clarity, manage my emotions better, and develop self help habits such as Journaling. I truly appreciate the empathy, patience, and practical guidance provided by Bal. Thank you so much.
  
 
      Posted on Google  
   
   Harleen 
 
 
 
 Trustindex verifies that the original source of the review is Google. Bal is an incredibly thoughtful and compassionate therapist. From the very first session, she created a safe, non-judgmental space where I felt truly heard and understood. Bal is patient, insightful, and asks the right questions that really help you reflect and grow. I always leave sessions feeling clearer, supported, and more grounded. I’m genuinely grateful for the work we’ve done together and would highly recommend Bal to anyone looking for a caring and skilled therapist.
  
 
      Posted on Google  
   
   Harshim Sachdeva 
 
 
 
 Trustindex verifies that the original source of the review is Google. I’m so grateful for our time together. I’m leaving these sessions feeling happy, healthy, and confident. Thank you for everything.Thankyou for hearing me out.
  
 
      Posted on Google  
   
   vishal minhas 
 
 
 
 Trustindex verifies that the original source of the review is Google. Working with Navreen has been life-changing. She listens without judgment, explain things clearly, and genuinely care. I always leave sessions feeling understood and more confident. I highly suggest Navreen as she is one of the best Counsellor 👌🏻
  
 
      Posted on Google  
   
   Jasleen 
 
 
 
 Trustindex verifies that the original source of the review is Google. Navreen is a highly knowledgeable and compassionate counselor who creates a safe and supportive environment. She combines empathy with effective strategies that actually work in real life. Her guidance has helped me make meaningful progress, and I genuinely appreciate her dedication and professionalism
  
 
      Posted on Google  
   
   Esha Shoker 
 
 
 
 Trustindex verifies that the original source of the review is Google. Navreen is a caring and culturally informed counselor!
  
 
      Posted on Google  
   
   Felipe Alcalá 
 
 
 
 Trustindex verifies that the original source of the review is Google. My experience with this therapist has been truly life-changing — not just for me, but for my entire family. From the beginning, they offered a space where we felt safe, respected, and truly supported. It wasn’t just about individual healing, but about helping us as a family grow stronger together.

What makes them different is how deeply they care. They take time to understand each person, offer calm and clear guidance, and make sure no one feels left behind. Their support goes beyond the sessions — you feel they are truly with you, ready to walk alongside you no matter what you’re facing.

They really truly cares about the situation!!

Their dedication is personal, not just professional. They’ve helped us navigate emotional challenges, rebuild trust, and find direction again as a family. I trust them completely, and I know that if we ever need support again — whether in everyday life or with institutions or difficult situations — they will be there.

We are deeply grateful. If you are looking for someone who will not only help you but stand with you, this is the person you can count on.
  
 
      Posted on Google  
   
   Sophia Alcala 
 
 
 
 Trustindex verifies that the original source of the review is Google. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
I cannot recommend my counsellor highly enough. From the very first session, they created a space that felt safe, supportive, and completely judgment-free. Their empathy, insight, and professionalism have truly made a difference in my life and my families lives. They listen deeply, ask the right questions, and offer thoughtful guidance that has helped me understand myself better and grow through difficult situations. I always leave our sessions feeling lighter, more grounded, and more hopeful. If you're looking for someone compassionate, knowledgeable, and genuinely committed to your well-being, this is the person to see.
  
 
      Posted on Google  
   
   Simmi Singh 
 
 
 
 Trustindex verifies that the original source of the review is Google. I had a very positive experience, at Mind Matters Counselling. I was stuck in deep anxious patterns which were affecting my ability have healthy relationships. After a few sessions, I feel a great change.
I would highly recommend working with Navreen.
  
 
      Posted on Google  
   
   Kamal Panesar 
 
 
 
 Trustindex verifies that the original source of the review is Google. Navreen has helped me so much over the past few months and has been incredibly kind and sweet ❤️

Frequently Asked Questions

What should I expect in my first individual counselling session?

Your first session is a “getting to know you” phase. Your therapist will create a safe space to discuss your history, current challenges, and goals. There is no pressure to share everything at once; we move at your pace to build a foundation of trust.

How long does individual therapy take to show results?

Some clients begin to feel a sense of relief early in the process, but meaningful and lasting change usually takes time. Progress depends on your unique situation, commitment, and the goals you are working toward. Your therapist will regularly review your progress and adjust the approach to ensure it continues to meet your needs.

Who should consider individual counselling in New Westminster?

Individual counselling can benefit anyone facing emotional stress, life transitions, or mental health challenges. Many people seek therapy for anxiety, depression, relationship difficulties, trauma, grief, or personal growth. Counselling also supports individuals who want to improve self awareness, manage stress more effectively, and create positive changes in their daily lives.

Is virtual individual counselling as effective as in-person?

Yes. Research shows that online psychotherapy is just as effective as in-person sessions for most mental health concerns, including anxiety and depression, while offering the added convenience of therapy from your own home.

How many counselling sessions will I need?

The number of sessions varies depending on each individual’s goals and concerns. Some clients notice improvement after a few sessions, while others benefit from ongoing therapy over several months. Many people begin with 8 to 12 sessions to build meaningful progress and long term emotional stability.