Our Services

Crime Victim Assistance Program (CVAP) Counselling in New Westminster

Experiencing a crime can be deeply traumatic, leaving emotional, psychological, and sometimes physical scars. At Mind Matters Counselling, we provide CVAP-approved counselling to help survivors navigate the aftermath, process their experiences, and begin healing.

CVAP (Crime Victim Assistance Program) provides funding for counselling, treatment, and support services to victims of violent crime in British Columbia. Our team is experienced in working with CVAP claims, making the process simple and accessible for you.

Direct Billing Available – We Handle the Paperwork So You Can Focus on Healing.

What is the Crime Victim Assistance Program (CVAP)?

Crime Victim Assistance Program (CVAP) is a government of British Columbia program created to assist victims, immediate family members, and witnesses impacted by violent crime.

Mind Matters Counsellling is a provider of CVAP Counselling in New Westminster that works directly with the BC Ministry of Public Safety and Solicitor General to offer professional therapy services to qualified individuals seeking benefits.

You may be eligible for CVAP for counselling support

CVAP counselling can support anyone who has experienced a violent crime, including but not limited to:

How CVAP Counselling Helps?

Through CVAP counselling, you can:

1. Process trauma safely in a supportive, confidential environment
2. Develop strategies to manage anxiety, fear, and emotional triggers
3. Rebuild a sense of safety and control in your daily life
4. Strengthen coping skills and resilience to navigate the aftermath of a crime
5. Receive trauma-informed, culturally sensitive care tailored to your needs

Why Choose Mind Matters for CVAP Counselling?

Navigating an CVAP claim can be overwhelming. We simplify the process so you can focus on your mental health.

Direct Billing

If your CVAP claim is approved, we bill the program directly.

No Doctor Referral Needed

CVAP funding is available to a victim of crime, immediate family member or witness of voilent crime that occured in British Columbia.

Trauma-Informed Experts

We use evidence based modalities to support victims working through trauma. Our approach prioritizes safety, empowerment, and collaboration, helping clients process trauma at a pace that feels manageable.

Multilingual Support

We offer sessions in English, Hindi, Punjabi, Urdu, and Gujarati, ensuring you can process your experience in the language you are most comfortable with.

Book Your New Westminster CVAP Appointment Today

You don’t have to carry the weight of trauma alone. Visit our clinic at 550 6th Street #240, New Westminster, or reach out for a confidential virtual session.

Specialized Trauma Therapy for Crime Victims

Our Registered Clinical Counsellors (RCC) are trained in trauma-informed care, helping you process the complex emotions that follow a traumatic event. Our clinical focus includes:

PTSD & Trauma Recovery

Utilizing evidence-based techniques like CBT to reduce the impact of traumatic memories and flashbacks.

Anxiety & Panic Management

Providing practical tools to manage hypervigilance and restore a sense of safety.

Grief & Loss Support

Dedicated space for family members navigating the loss of a loved one due to crime.

Multilingual Support

We believe healing happens best in the language of your heart. We offer CVAP counselling in English, Hindi, Punjabi, Urdu, and Gujarati.

*If the cost of sessions exceeds CVAP’s maximum reimbursement, a small top up fee may apply. Your healthcare provider or administrator will let you know if any out of pocket payment is required.

What Our Clients Say

      EXCELLENT  
   Based on 59 reviews 
    
 
 
 
   
 
 
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   Amandeep Kaur 
 
 
 
 Trustindex verifies that the original source of the review is Google. I’ve had a really positive experience with Bal Atwal. She creates a safe, non-judgmental space where I feel genuinely heard and understood. Sessions with her have helped me gain clarity, manage my emotions better, and develop self help habits such as Journaling. I truly appreciate the empathy, patience, and practical guidance provided by Bal. Thank you so much.
  
 
      Posted on Google  
   
   Harleen 
 
 
 
 Trustindex verifies that the original source of the review is Google. Bal is an incredibly thoughtful and compassionate therapist. From the very first session, she created a safe, non-judgmental space where I felt truly heard and understood. Bal is patient, insightful, and asks the right questions that really help you reflect and grow. I always leave sessions feeling clearer, supported, and more grounded. I’m genuinely grateful for the work we’ve done together and would highly recommend Bal to anyone looking for a caring and skilled therapist.
  
 
      Posted on Google  
   
   Harshim Sachdeva 
 
 
 
 Trustindex verifies that the original source of the review is Google. I’m so grateful for our time together. I’m leaving these sessions feeling happy, healthy, and confident. Thank you for everything.Thankyou for hearing me out.
  
 
      Posted on Google  
   
   vishal minhas 
 
 
 
 Trustindex verifies that the original source of the review is Google. Working with Navreen has been life-changing. She listens without judgment, explain things clearly, and genuinely care. I always leave sessions feeling understood and more confident. I highly suggest Navreen as she is one of the best Counsellor 👌🏻
  
 
      Posted on Google  
   
   Jasleen 
 
 
 
 Trustindex verifies that the original source of the review is Google. Navreen is a highly knowledgeable and compassionate counselor who creates a safe and supportive environment. She combines empathy with effective strategies that actually work in real life. Her guidance has helped me make meaningful progress, and I genuinely appreciate her dedication and professionalism
  
 
      Posted on Google  
   
   Esha Shoker 
 
 
 
 Trustindex verifies that the original source of the review is Google. Navreen is a caring and culturally informed counselor!
  
 
      Posted on Google  
   
   Felipe Alcalá 
 
 
 
 Trustindex verifies that the original source of the review is Google. My experience with this therapist has been truly life-changing — not just for me, but for my entire family. From the beginning, they offered a space where we felt safe, respected, and truly supported. It wasn’t just about individual healing, but about helping us as a family grow stronger together.

What makes them different is how deeply they care. They take time to understand each person, offer calm and clear guidance, and make sure no one feels left behind. Their support goes beyond the sessions — you feel they are truly with you, ready to walk alongside you no matter what you’re facing.

They really truly cares about the situation!!

Their dedication is personal, not just professional. They’ve helped us navigate emotional challenges, rebuild trust, and find direction again as a family. I trust them completely, and I know that if we ever need support again — whether in everyday life or with institutions or difficult situations — they will be there.

We are deeply grateful. If you are looking for someone who will not only help you but stand with you, this is the person you can count on.
  
 
      Posted on Google  
   
   Sophia Alcala 
 
 
 
 Trustindex verifies that the original source of the review is Google. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
I cannot recommend my counsellor highly enough. From the very first session, they created a space that felt safe, supportive, and completely judgment-free. Their empathy, insight, and professionalism have truly made a difference in my life and my families lives. They listen deeply, ask the right questions, and offer thoughtful guidance that has helped me understand myself better and grow through difficult situations. I always leave our sessions feeling lighter, more grounded, and more hopeful. If you're looking for someone compassionate, knowledgeable, and genuinely committed to your well-being, this is the person to see.
  
 
      Posted on Google  
   
   Simmi Singh 
 
 
 
 Trustindex verifies that the original source of the review is Google. I had a very positive experience, at Mind Matters Counselling. I was stuck in deep anxious patterns which were affecting my ability have healthy relationships. After a few sessions, I feel a great change.
I would highly recommend working with Navreen.
  
 
      Posted on Google  
   
   Kamal Panesar 
 
 
 
 Trustindex verifies that the original source of the review is Google. Navreen has helped me so much over the past few months and has been incredibly kind and sweet ❤️

Frequently Asked Questions

How many counselling sessions does CVAP cover?

The number of sessions depends on your specific claim and eligibility (victim, family member, or witness). CVAP typically authorizes a set number of hours; if further healing is required, your Registered Clinical Counsellor can submit a clinical report to request additional sessions on your behalf.

Do I need a doctor's note for CVAP counselling?

While a doctor’s referral is not always mandatory to start the process, having a physician or police report can strengthen your application for CVAP benefits. Once you have your claim number, you can book directly with us.

Can I get CVAP counselling for a crime that happened years ago?

Yes. While there are typically time limits for applications (usually one year from the date of the crime), CVAP does grant extensions in many cases especially if the victim was a minor or if there are significant reasons for the delay.