Our Services
University life comes with academic pressure, financial stress, homesickness, and the challenge of building a new identity, all at once. It’s no surprise that many students find themselves overwhelmed. At Mind Matters Counselling, we offer free counselling for university students designed to give you a confidential space to talk, process what you’re going through, and build the tools to manage student life with more confidence.
Whether you’re struggling with exam stress, adjusting to a new city, dealing with relationship issues, or simply feeling stuck, our student counselling services are here for you. You don’t need a crisis to reach out. Many students come to us just to have a space where they can be heard without judgment.
Our therapists work with students to make sense of what they’re feeling and develop practical coping strategies, so you can focus on your studies and personal growth without carrying the weight alone.
In-Person in New Westminster & Secure Virtual Therapy across BC
University students face a unique mix of pressures that can affect mental health and daily functioning. Recognizing these causes is the first step toward getting the right support.
Deadlines, exams, heavy course loads, and the fear of falling behind can create constant stress. Many students struggle with perfectionism, procrastination, or burnout as a result.
Tuition fees, rent, part time jobs, and everyday expenses add pressure that can affect focus and overall well being. Financial worry is one of the most common reasons students seek counselling for students.
Moving away from family, friends, and familiar surroundings can bring feelings of loneliness and isolation, especially for international and first year students adjusting to a new environment.
Challenges making new friends, navigating roommate conflicts, or dealing with breakups can be emotionally draining during an already demanding period of life.
Many students experience anxiety around performance and the future, or low mood that affects motivation, sleep, and energy. Left unaddressed, these can significantly impact academic and personal life.
Uncertainty Pressure to choose the right path, secure internships, or plan life after graduation can create ongoing worry and self doubt.
At Mind Matters Counselling, we use evidence based approaches tailored to the realities of student life.
Finding accessible, understanding support during university can make all the difference. We offer free counselling services for students that are confidential, judgment free, and built around the realities of student life.
Our free counselling for students removes financial barriers so you can get support when you need it most.
Our therapists understand the specific pressures of student life and provide individualized, practical support.
Environment Everything you share stays private, giving you a space to speak openly.
We offer culturally sensitive care that respects your background, beliefs, and experiences, including support for international students.
Our free counselling services for students are available to full-time students at public post-secondary institutions, including:
Take the first step toward a more balanced and fulfilling life. Visit our clinic at 550 6th Street #240 New Westminster or connect with us online.
Every student’s experience is different, and our sessions are shaped around what you need. During your sessions you can expect:
Feel supported in sharing your thoughts, stress, and struggles without judgment
Receive guidance to manage anxiety, academic pressure, and day-to-day challenges
Work collaboratively with your therapist to build coping tools that fit your student life
Develop confidence and resilience to navigate university with a clearer sense of direction
EXCELLENT Based on 59 reviews Posted on Amandeep KaurTrustindex verifies that the original source of the review is Google. I’ve had a really positive experience with Bal Atwal. She creates a safe, non-judgmental space where I feel genuinely heard and understood. Sessions with her have helped me gain clarity, manage my emotions better, and develop self help habits such as Journaling. I truly appreciate the empathy, patience, and practical guidance provided by Bal. Thank you so much.Posted on HarleenTrustindex verifies that the original source of the review is Google. Bal is an incredibly thoughtful and compassionate therapist. From the very first session, she created a safe, non-judgmental space where I felt truly heard and understood. Bal is patient, insightful, and asks the right questions that really help you reflect and grow. I always leave sessions feeling clearer, supported, and more grounded. I’m genuinely grateful for the work we’ve done together and would highly recommend Bal to anyone looking for a caring and skilled therapist.Posted on Harshim SachdevaTrustindex verifies that the original source of the review is Google. I’m so grateful for our time together. I’m leaving these sessions feeling happy, healthy, and confident. Thank you for everything.Thankyou for hearing me out.Posted on vishal minhasTrustindex verifies that the original source of the review is Google. Working with Navreen has been life-changing. She listens without judgment, explain things clearly, and genuinely care. I always leave sessions feeling understood and more confident. I highly suggest Navreen as she is one of the best Counsellor 👌🏻Posted on JasleenTrustindex verifies that the original source of the review is Google. Navreen is a highly knowledgeable and compassionate counselor who creates a safe and supportive environment. She combines empathy with effective strategies that actually work in real life. Her guidance has helped me make meaningful progress, and I genuinely appreciate her dedication and professionalismPosted on Esha ShokerTrustindex verifies that the original source of the review is Google. Navreen is a caring and culturally informed counselor!Posted on Felipe AlcaláTrustindex verifies that the original source of the review is Google. My experience with this therapist has been truly life-changing — not just for me, but for my entire family. From the beginning, they offered a space where we felt safe, respected, and truly supported. It wasn’t just about individual healing, but about helping us as a family grow stronger together. What makes them different is how deeply they care. They take time to understand each person, offer calm and clear guidance, and make sure no one feels left behind. Their support goes beyond the sessions — you feel they are truly with you, ready to walk alongside you no matter what you’re facing. They really truly cares about the situation!! Their dedication is personal, not just professional. They’ve helped us navigate emotional challenges, rebuild trust, and find direction again as a family. I trust them completely, and I know that if we ever need support again — whether in everyday life or with institutions or difficult situations — they will be there. We are deeply grateful. If you are looking for someone who will not only help you but stand with you, this is the person you can count on.Posted on Sophia AlcalaTrustindex verifies that the original source of the review is Google. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ I cannot recommend my counsellor highly enough. From the very first session, they created a space that felt safe, supportive, and completely judgment-free. Their empathy, insight, and professionalism have truly made a difference in my life and my families lives. They listen deeply, ask the right questions, and offer thoughtful guidance that has helped me understand myself better and grow through difficult situations. I always leave our sessions feeling lighter, more grounded, and more hopeful. If you're looking for someone compassionate, knowledgeable, and genuinely committed to your well-being, this is the person to see.Posted on Simmi SinghTrustindex verifies that the original source of the review is Google. I had a very positive experience, at Mind Matters Counselling. I was stuck in deep anxious patterns which were affecting my ability have healthy relationships. After a few sessions, I feel a great change. I would highly recommend working with Navreen.Posted on Kamal PanesarTrustindex verifies that the original source of the review is Google. Navreen has helped me so much over the past few months and has been incredibly kind and sweet ❤️
Yes. Full-time students get up to 8 sessions with registered clinical counsellors at no out-of-pocket cost.
Students at UBC, SFU, KPU, Douglas College, VCC, BCIT, and many other public post-secondary institutions are eligible.
Up to 8 sessions per eligible student.
Academic stress, anxiety, homesickness, relationship issues, low mood, and general adjustment challenges.
Yes. Sessions are private and confidential.